Support
Support
Need help with PetSpeak on the web or iOS? Email us and we'll get back to you.
Contact us
The fastest way to reach us is email: [email protected]. Include your account email and, if it's about a specific translation, roughly when you ran it so we can look it up.
Common topics
- Account & sign-in - trouble signing up, logging in, or resetting your password. Use Log In and the "forgot password" link first; email us if that doesn't resolve it.
- Translations - a recording failed to process, a result looks wrong, or you want to flag a translation as inaccurate. You can also rate any result directly from the translate view.
- Plans & billing - questions about the Starter, Plus, or Pro plans, or upgrading your account. See pricing or email us.
- Your data & privacy - to access, correct, or delete your account, pet profiles, or stored audio, email us and we'll take care of it. Full details on what we collect and why: Privacy Policy.
- iOS app - PetSpeak for iOS uses the same account as the website, so account and billing questions above apply there too.
Response times
We read every message and aim to reply as quickly as we can. PetSpeak is a small team, so please allow a few business days for a response.
Other resources
Terms of Service · Disclaimer · Privacy Policy
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